0 item(s)
Unrivalled Service in Kent
When shopping at Barretts not only can you expect excellent sales advice from polite and knowledgeable staff, you will also get the benefit of our highly experienced engineers who will look after your purchase if it ever goes wrong.
Our qualified engineers and installers have many years of experience and cover a large service area throughout East Kent in a 25 mile radius from Canterbury.
We are Digital Service Agents for LCD & Plasma screens and DVD Recorders for Sony & Panasonic. We also offer a Sky Satellite and Freeview/FreeSat Digital Aerial installation and repair service.
We do not service Domestic Appliances (please see our telephone number list below for service on major Domestic Appliance manufacturers).
If you require an on site service call from an engineer (TV, Video and Satellite only) please click here to fill in the online form or call our service number - 01227 813710 or 01227 813711 (office hours only).
Barretts Digital World: Your local Sky expert
Sky aims for service excellence with a new elite team of independent retail partners.In a major change to its strategy for independent retailers, Sky is creating an 'elite' UK network of 300 Authorised Sky Agents (ASAs). This will cover all of the UK and focus on delivering a first rate specialist service to Sky customers.
ASA's employ skilled installers, capable of consistently working to high standards whether customers want a standard Sky install or a bespoke, integrated audio visual solution for their home. Our professional team of installation engineers are experts in the field of Domestic Sky installations and together with our in-house engineers, Barretts Digital World can support customers from the point of sale all the way through to the finished installation.
Barretts Digital World specialises in the following Sky services:
• Bespoke/ Multi-room Sky installations
• Discreet dish installations
• Listed building installations
Contact us on 01227 767576 or sales@barrettsdigital.tv for a FREE on-site survey and quotation for all your satellite and aerial needs.
Delivery
Charges and Options Back to top
| Delivery only excluding Installation This option is for delivery only and excludes installation. CT, ME and TN Postcode deliveries will normally be carried out by our own vans. For all other postcodes delivery is undertaken by City Link. In most cases orders placed by 12 noon will be delivered the next day (excluding weekends). To check or track a City Link delivery please go to www.city-link.co.uk/index.html and enter your delivery consignment number as per our delivery confirmation email. |
£17.99 |
| Standard Installation including Delivery (CT, ME & TN Postcodes only) This delivery option includes installation to existing equipment only, and includes unpacking and setting equipment up for use, it does not include the construction of cabinets or AV furniture, neither does it include any additional connecting cables that may be required for full operation of the equipment with your existing equipment. |
£34.99 |
| Premium installation including demonstration & delivery (CT, ME & TN Postcodes only) As standard installation above but also includes a full demonstration of the equipment supplied (30 minutes maximum). It includes the construction of TV cabinets or AV furniture supplied/purchased. |
£49.99 |
| Domestic Appliance installation & connection incl Delivery (CT, ME & TN Postcodes only) This installation option for Domestic Appliances (excluding Range Cookers and Side by Side Fridge Freezers) only covers connection to suitable existing and adjacent plumbing and wiring. It does not include Gas Appliances or the wiring of Electric Cookers to a 30 amp supply. |
£29.99 |
| Range Cooker & American F/Freezer delivery (CT, ME & TN Postcodes only) For delivery of Range Cookers and American style side by side Fridge Freezers. These items are delivered subject to access, our delivery teams will not remove doors so please ensure that you have sufficient access for these large items. |
£49.99 |
| Reserve & Collect Instore Select this option to collect in store. |
£0.00 |
| Courier/Postal Delivery Delivery by Courier (for larger items) or Post (for smaller items). The courier delivery service is undertaken by City Link. Some CT, ME and TN Postcode deliveries may be carried out by our own vans. In most cases orders placed by 12 noon will be delivered the next day (excluding weekends). To check or track a City Link delivery please go to www.city-link.co.uk/index.html and enter your delivery consignment number as per our delivery confirmation email. |
£9.99 |
| Freesat Standard Installation (CT, ME & TN Postcodes only) To supply and fit dish with single LNB and run up to 10m of cable to Freesat box and then connect box to television with supplied cables. Please note additional charges may apply depending on length of cable runs and height/accessibility of building. |
£135 |
| Freesat Standard Recording Installation (CT, ME & TN Postcodes only) To supply and fit dish with Quad LNB and run up to 2 x 10m of cable to Freesat Recorder and connection to television with supplied cables. Please note additional charges may apply depending on length of cable runs and height/accessibility of building. |
£155 |
| Freesat Triple Feed Installation (CT, ME & TN Postcodes only) To sullp and fit dish with Quad LNB and run up to 3 x 10m of cable to Freesat Recorder and Freesat Television and connect with supplied cables. Please note additional charges may apply depending on length of cable runs and height/accessibility of building. |
£180 |
| Freesat Recorder Upgrade Installation (CT, ME & TN Postcodes only) To upgrade single LNB and run up to 10m of additional cable to Freesat Recorder and connection of television with supplied cables. Please note additional charges may apply depending on length of cable runs and height/accessibilty of building. |
£120 |
| Custom Installation (CT, ME & TN Postcodes only) Home Cinema Systems, Fitting Wall Brackets etc. |
£by Quotation |
Disposal & Recycling Options Back to top
To comply with new EEC legislation concerning the disposal and recycling of electrical products we are able to collect your old electrical products for recycling and/or correct disposal for your convenience.
| Removal and Disposal of Old Product (CT, ME & TN Postcodes only) Please choose this option if you would like us to collect and correctly dispose of your old appliance according to the current WEEE Directive. |
£15.00 |
WEEE Recycling Back to top
The WEEE (Waste Electrical & Electronic Equipment) Directive of 2007 requires that all Retailers of electrical and electronic equipment offer customers buying a new electrical product a free method of recycling an old similar unwanted item on a like for like basis. Barretts Digital World have joined the WeeeCollect scheme to satisfy our legal obligations and to offer our customers an effective recycling solution. www.weeecare.com/weeecollect/index.html
Within our own delivery areas (CT, ME and TN Postcodes) we offer a chargeable collection service when we are delivering a new product that has been purchased from us. If we are not delivering your new purchase we will still accept your old piece of electrical equipment back (on a like for like basis and within 28 days of your new purchase) if you bring it into our store in Canterbury. Alternatively you can take your old electrical equipment for disposal to Kent County Council Recycling in Vauxhall Road, Canterbury. If this is not convenient for you the WeeeCollect scheme offers a Free Nationwide collection service, to book a collection or make an enquiry please go to www.weeecare.com/weeecollect/collection.html.
The EU Battery Directive of 2006 came into force on 1st February 2010. Barretts Digital World are fully compliant of this directive as we offer a Battery Recycling point in store for our customers to dispose of their old batteries free of charge.
Warranties Back to top
SafeHands Repair Plan from Domestic & General
We are agents for Domestic & General Insurance company and can offer you the SafeHands Repair Plan so you can enjoy up to five years’ peace of mind for your new product (including the manufacturer’s guarantee).
The Plan looks after your product in the event of a breakdown or damage caused accidentally.
You’ll be able to call us for help as many times as you need from the moment you sign up – 24 hours a day, 365 days a year.
Repairs by approved engineers
Repairs are carried out by a national network of fully qualified repairers which is monitored and approved by Domestic & General, the UK’s appliance repair specialists.
You won’t pay a penny in parts, labour or call-out charges if we send an engineer to repair your product, and if we decide to replace it we’ll give you a brand new one.*
* subject to installation and delivery charges, where applicable.
Renewable for the life of your product
You could even continue to enjoy the benefits of the SafeHands Repair Plan for years to come since you’ll normally have the chance to renew annually after your initial Plan has expired – no matter how old your product gets.
Fees vary according to the type of product and the length of Plan you choose.
For further information please call us or go to
http://www.domgen.com/products/extended-warranty/introduction.html
Domestic Appliance – Service numbers
- AEG – 0870 535 0350
- Bosch – 0844 892 8979
- Belling – 0871 2222 503 (includes Stoves, New World & Lec)
- Cannon – 0870 150 6070
- Creda – 0870 9066 6066
- Dyson – 0800 9540154
- Electrolux – 0870 595 0950 (includes Tricity Bendix)
- Hotpoint – 0870 9442 7665
- Indesit – 0870 442 7665
- Leisure – 0845 600 4916
- LG – 0870 6075544
- Maytag – 0844 499 0101
- Miele – 08707 554466
- Samsung – 0845 726 7864
- Siemens – 0844 892 8927
- Smeg – 0870 990 9907
- Zanussi – 0870 572 7727
